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Dear all,

We were so glad to let you know that we fully support the Company-Customer Service, the call for shared responsibility between company and customer.

 

Secure Shopping:

We respect our customers & understand that you are concerned about privacy and purchasing security. If you have any questions about our Secure Shopping or your personal experience dealing with this web site, you can contact us.

 

Delivery Period:

We have team up with National Courier & Citylink Express contract pick-up service, to ensure your purchases arrive on time safely. InsyaAllah receive the parcel within 2-3 business days in Peninsular and 2-4 business days in Sabah & Sarawak. Don’t worried, we can track & trace where the parcel.

 

Track & Trace:

You can track and trace where your parcel now at the courier website or post line service.

Please refer to the link below to check your parcel, when you place an order :

                                      
 
  • KTM Courier : Call KTM Courier Services Customer Hotline at 03-2274 3648 with your consignment number details (provided in Payment Receipt email). Currently, no online tracking is available for KTM Courier Services.

Return & Refund:

Just want to inform that, we will not be able to refund any payment due to the nature of our products. Products sold are not returnable except if a reasonable acceptance.

 

Contact Us:

Do not hesitate to email us:

onedropperfume[at]yahoo[dot]com